Our rental period is 14 days (but if you need it longer, just let us know so we can accommodate for an extra fee), and we offer a 2-day grace period for returns. Late fees apply after this time. All items must be returned in their original condition and on time.
Your dress will be shipped to you in time for your event, and you can return it after your event using the pre-paid shipping label provided. To return, simply place your rental items in the original packaging and drop them off at your local post office or shipping carrier. We offer free pick-up or delivery (at an extra fee) if you are local to the DFW metroplex.
We offer full refunds for cancellations 30 days prior to the beginning of your rental period. For cancellations made 14 days prior to the rental date, we do not offer refunds, but we do provide store credit.
Certain dresses and accessories are available for purchase after the rental period has ended. Contact us to inquire.
Rental insurance is included in the cost of your rental and covers any usual wear and tear that may occur during your rental period. If any damage beyond regular wear and tear occurs or the item is lost, you will be responsible for the repair or replacement costs at full retail value.
